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Frequently Asked Questions About Pool Scouts of North Dallas & Park Cities

Do you offer pool repair services?

We specialize in ongoing cleaning and care for pools. We patrol your pool for issues that may arise and troubleshoot any problems by identifying solutions to keep your pool up and running and always swim ready.

How often is service offered?

Ideally, we will service your pool weekly in order to maintain a family-ready, crystal clear pool.

What are the benefits of using a professional pool cleaning service vs. doing it myself?

We bring the chemicals and our expertise in water chemistry to your backyard, so you won’t have to wait in line at a pool store or handle any chemicals yourself! Our Scouts/technicians are fully trained in using our 8 parameter mobile water lab, and are equipped with the industry’s best pool cleaning equipment. We provide you with real time notifications when we are headed to your house and when your service is complete. Best of all, our system records your chemistry results, dosing amounts and even includes before and after pictures. We then combine everything into an easy to read report. We do the work to keep you swimming, Scout’s Honor.

How much does it cost?

Costs vary based on the size and condition of the pool. We perform a weekly service on your pool to include thorough cleaning, vacuuming, debris removal, standard balancing chemicals and an extensive checklist to ensure your pool is well-balanced with equipment functioning properly. Most pools cost around $49 per service on a weekly schedule.

Do I need pool service year-round?

Texas weather means a long pool season. A good rule of thumb is to service your pool with the same frequency as your lawn. When grass is green, algae can grow in your pool and weekly service is recommended. In our area, most people do not close their pools but instead may reduce service frequency during winter.

Do you service commercial accounts?

Our primary focus and expertise is on residential pools.

Are you using dangerous chemicals?

Maintaining a pool necessarily requires the use of chemicals, which, if handled improperly, can pose a safety hazard. It’s best to have a trained Scout to safely handle them and ensure they work as intended. Our professional training ensures that every Scout understands how to measure and administer the precise timing and amount of chemical treatments required for each specific pool.