We have a great team here at Pool Scouts, headed up by our General Manager Tiffany Glascock. Tiffany is a long time customer service professional with over 20 years of experience. She prides herself on developing new ideas to increase revenue and create lifetime customers.
Trent Roundtree is our Field Operations and Technical Coach. Trent has been working in the Pool and Spa industry since 1996 and most recently was a service manager for a Pool and Spa dealer in Virginia Beach. His experience includes building, repairing and maintaining swimming pools and spas and he is an expert on Pool Systems.
We’re also proud to have two firefighters among the ranks with a great group of guys dedicated to upholding our high standard of service and customer satisfaction!
Pool Scouts provides professional pool cleaning, maintenance and minor repair services here in the Norfolk and Virginia Beach areas. Each of our technicians is put through a thorough screening process before we train them to become full-fledged Scouts, dedicated to meeting our high standards, and yours.
Not only are our technicians the most professional pool service providers. The equipment? The most current. Our technology? Top of the line. Our support staff? First-rate. And best of all, we guarantee satisfaction: if you’re ever unhappy with our service, we will return to address the problem at no charge. In the unlikely event you’re still not satisfied, we will offer a refund.
Each Pool Scouts franchise is independently owned and operated, allowing us to offer customers reliable, thorough and prompt swimming pool service delivered by trusted members of their own community. All of our Scouts are background-checked, trained and certified to deliver services to ensure your pool is perfect, every time.
Having a pool is great. Cleaning it and keeping it balanced is hard work. Pool Scouts is here to help bring the great back. We promise that if our service doesn’t merit a 5-star ranking, we’ll come back and make it right, scout’s honor.
For more information about us, fill out a form to the right, or give us a call at 757-215-9850.