McKinney, TXCHANGE LOCATION
When we say Scout’s Honor, we mean it. If you’re unhappy with your Pool Scouts service, we’ll work to make it right. When appropriate, that may include a follow-up visit at no additional charge. Our goal is to ensure you feel confident in the service you receive.
Have a concern about your service? Contact your local Pool Scouts team and let us know. We’ll review your concern and determine the best way to address it. Every service situation is different, so the appropriate resolution may vary.
The Scout Guarantee reflects our commitment to delivering professional, reliable pool care and a service experience you can feel confident in.
The Scout Guarantee is Pool Scouts’ commitment to addressing customer concerns and working to make things right.
Contact your local Pool Scouts team and share your concern so we can review it and determine the appropriate next step.
Follow-up visits are determined on a case-by-case basis and may be provided at no additional charge when appropriate.
Reach out to your local Pool Scouts office. They can help address questions or concerns about your service.
