Pool Repair & Maintenance

Pool Repair & Maintenance

Pool Scouts of Virginia Beach – Norfolk offers pool maintenance to our neighbors in the Hampton Roads community to preserve a healthy swimming pool and to help avoid any issues from building over time. Our team of Scouts is fully trained to not only give your pool a premium service but to identify any areas that are or could become troublesome if left unattended, saving you time and resources in the long run.

If you’re interested in having Pool Scouts maintain your pool to keep it clean and healthy or to learn more about one of our maintenance-specific services, give us a call at 757-215-9850.

Pool Repair Services

Does your pool filter have a leak, or is your pump making loud noises? Even if it’s just that you’re having issues keeping a clear pool, it could be that a piece of pool equipment needs to be updated and we can help with that! We are equipped to handle a wide variety of pool equipment issues to ensure your pool is operating correctly. Even if it’s a service we don’t offer, we’ll provide you with a recommendation of a professional who can get the job done. Choose Pool Scouts of Virginia Beach – Norfolk as your all-inclusive pool service partner for pool service, maintenance and repairs.

Pool Scouts repair services* include but are not limited to: 

• Motor and seal replacement
• Complete pump replacement
• Filter repair or replacement
• Plumbing and above ground leak repair
• Heater repair 
• Automation control system repair and replacement
• Salt cell replacement or chlorine tab feeder repair replacement
• Pool light repair replacement

*Available repair services may vary by location.  

Once your repair is complete, let Pool Scouts handle your ongoing maintenance to ensure your pool remains in the best condition throughout the year. The benefit of choosing Pool Scouts for both your pool repair and recurring service is that we’ll have an in-depth background of what’s going on and has happened with your pool, allowing us to provide the best service possible and treat it with care. 

Pool Maintenance Services 

When you choose Pool Scouts of Virginia Beach – Norfolk to maintain your pool, you’re not only getting excellent pool care, but ongoing maintenance that will keep your pool at its healthiest at all times.

Our Scouts always thoroughly go through our pool cleaning checklist during any of our regular pool cleaning services, but sometimes your pool needs a little more. Pool Scouts also offers additional maintenance services needed every so often to keep your pool sparkling blue. Below highlights the additional maintenance services we provide. 

Pool Opening Service

Looking for a reliable pool opening service? Look no further than Pool Scouts! We are your ultimate resource when it comes to getting your swimming pool ready for the summer season. Say goodbye to the hassle and hard work, as our skilled technicians will handle all the heavy lifting! With our team’s expertise, your pool will be in impeccable condition, ensuring it’s swim-ready exactly when you need it to be. Trust Pool Scouts for a stress-free and premier pool opening service.

Learn about what’s included in our Pool Opening Service here.

Pool Closing Service

Looking for a reliable pool closing service as the summer season comes to an end? Look no further than Pool Scouts! Properly preparing your pool for the off-season is essential to maintain its condition and lifespan, as harsh weather conditions can potentially cause damage. By entrusting certified professionals with this task, you save valuable time, energy, and potential repair costs, while also eliminating worries about your pool’s well-being.

At Pool Scouts, we take pride in our well-trained and background-checked technicians who stay up-to-date with the latest processes in pool services. Equipped with cutting-edge equipment, supplies, and technology, we employ the most efficient methods in the industry to ensure a satisfying experience for our clients. Our ‘pool’ of satisfied customers can attest to the quality of service we provide, as we prioritize care, attention to detail, and going the extra mile in our work. Trust Pool Scouts for all your pool closing needs and enjoy a worry-free off-season with peace of mind.

Learn about what’s included in our Pool Closing Service here.

Pool Inspections

We offer a comprehensive visual pool inspection completed by a Certified Pool Operator. All inspections include a detailed report with pictures and recommendations. The CPO completing the inspection will:

• Inspect equipment for proper operation
• Identify any needed repairs/improvements to pumps, heaters, liners and plumbing
• Alert you of any safety concerns including faulty wiring, poorly attached ladders, failing steps, loose railings, dangerous diving boards and unsafe deck surfaces

Filter Cleanings

Keeping up with proper maintenance of your pool filter is important, and while maintaining its cleanliness is a key element of pool maintenance, the cartridge will eventually need to be replaced. Here’s how to tell if your pool filter needs to be cleaned, or if it’s time to toss it and get a new one. 

WHEN TO CLEAN THE POOL FILTER CARTRIDGE 

• The pool filter cartridge needs to be cleaned whenever the filter pressure gauge increases by around 8 PSI, or pounds per square inch, above the normal operating pressure.
• Another rule of thumb is at the very least to clean the cartridge every six months. Keeping a schedule is an easy way to make sure the cartridge cleaning gets taken care of.
• Outside of these two factors, if there’s a change in the water quality you’ll want to inspect the filter cartridge. It may just be in need of a good cleaning. 

WHEN TO REPLACE A POOL FILTER CARTRIDGE 

The time frame for how long a cartridge lasts can range, typically about 3 – 5 years. There are other determining factors though to keep an eye on to know if it’s time to replace your pool filter cartridge. Here are a few of the tell-tale signs it’s time for a new cartridge. 

• Changing Water Quality: If the pool water remains cloudy or green even after balancing chemicals, it’s time to check the filter cartridge. Each time a filter cartridge is cleaned, the cartridge’s fibers wear down and separate a bit more, allowing finer dirt and debris to pass through. 
• Increased Cleaning Frequency: Once you notice the pressure gauge rising above 8 PSI more often, it’s most likely time for the cartridge to be replaced. Make sure to keep note of when you last cleaned your cartridge so that you can monitor the frequency of when it’s cleaned. A good rule of thumb is when it needs to be cleaned in about half the time it used to be, it’s time to replace it.
• Damaged Filter: Each time you clean your filter, you should inspect it for any tears or damage in the fabric. If damaged, the filter can’t properly filter debris out, leaving you with a dirty pool.
• Check Filter Bands: Cartridge filters have horizontal bands around them to keep the pleats spaced correctly. If the bands are loose, falling off or missing, the filter should be replaced. 

Salt Cell Replacements

Salt cells are an excellent and efficient way to sanitize your pool, and remember, a healthy pool is a happy pool! Most salt cells should be cleaned AT LEAST every three months. At Pool Scouts, we don’t cut corners. We don’t simply rinse off your salt cells, as this is not an effective way to remove the organic and chemical buildup in your system. We use the proper solvents and techniques to remove as much of that “stuff” as possible from your system.

WHEN TO REPLACE A SALT CELL

Here are a few indications that your salt cell likely needs cleaned, repaired or replaced: 

• The power center displays a Check Salt message. However, a water sample shows normal salt levels.
• The Cell Warning light displays consistently, shutting off for only a short while after cleaning.
• The voltage is higher than normal.
• Amperage is irregular (it should normally be zero or just slightly above)
• The SCG isn’t producing chlorine (which could potentially indicate a cell issue)

Winter Pool Services 

There are many benefits to maintaining your pool throughout the winter months, including avoiding potential complications, having the view of a beautifully clean pool during the dreary cold months, and getting your pool swim-ready much more quickly at the start of swim season.

If you’re not sure whether to close your pool or maintain it through the winter months, call Pool Scouts. We have the background knowledge to know whether your pool will be better off getting closed or regularly maintained so that either way, when warmer weather arrives, your pool will be swim-ready.

Kickstart Services

Once your swim season starts, your pool will need some TLC before you can take the plunge. Our Kickstart Service includes water testing, water shocking, balancing, removing debris, blowing off the pool deck, scrubbing water edge tile and checking all of the equipment. Rest assured that our expert team will leave your pool perfectly balanced, healthy, and ready for a refreshing swim whenever you desire!

Safety Cover Replacements

Pool Scouts offers durable pool safety cover replacement and installation designed to protect and prolong the life of your pool. Our covers shield against debris, ensuring your pool will be better maintained throughout the winter months. Safety features prevent accidental drowning and unauthorized access, promoting peace of mind for pool owners. Pool Scouts ensures a seamless experience by offering a hassle-free solution.  We will come out to your pool, measure, provide you with multiple choices, order and install your new safety cover.  In the case of replacement, simply provide us with your old cover, and we’ll take care of the replacement process. Plan ahead and trust in our expertise and unwavering commitment to customer satisfaction.